The Zoom Phone Local Survivability (ZPLS) module was designed with large organizations in mind, such as retailers, schools, and universities. We sincerely apologize for any inconvenience. Today, Zoom launched a new hybrid survivability solution for Zoom Phone that enables businesses and organizations to continue to provide core phone features in the event of an outage. “We have resolved an issue that caused some users to be unable to start and join Zoom meetings and webinars or manage aspects of their account on the Zoom website. Alerts of a Zoom outage began around 8am PDT / 12pm EDT / 3pm BST, with a significant spike in reports seen on tracking site DownDetector. When contacted to find out more about the outage, Zoom sent the following statement: The issue began shortly after 8:00 am PDT on Thursday, September 15, 2022, when users.
#Zoom phone outage upgrade
Users also were able to sign up for paid accounts, upgrade and manage their service on the Zoom website. Recently Zoom, a popular, cloud-based communications platform used for online meetings and video conferencing, experienced an outage that impacted tens of thousands of users worldwide. Meeting and webinar service had been restored for most users.Īnd at 12:37 p.m., Zoom reported resolving the issue preventing users from starting and joining meetings and webinars. Just after noon, Zoom said it was still in the process of deploying a fix across its cloud. Let other Zoom users know what problem you are having with the service, app. They also couldn’t start and join Zoom meetings and webinars.īy 10 a.m., Zoom said it identified the issue and began working on a fix. Any outages listed below are localized to a specific geographic area. In the event of an outage caused by a carrier, natural disaster, or other factors,our new hybrid survivability. ET, Zoom said it received reports of users being unable to visit its website. Introducing Zoom Phone Local Survivability. Zoom has exploded since the start of the COVID-19 pandemic and the massive transition to working from home. Zoom said the company will monitor for further issues.Īmong the users reporting Zoom issues were schools using the program for online learning, as thousands of students across the country in primary schools and universities returned to class.A widespread Zoom outage Monday left remote workers unable to connect, and students unable to start their week of remote learning. The outage appeared to largely affect North America, although users in parts of Europe also reported issues.
Thank you all for your patience and our sincere apologies for disrupting your day. The company apologized for the inconvenience.Įverything should be working properly now! We are continuing to monitor the situation. Matthew said even after Zoom tweeted it had resolved the issue, he wasn't able to sign on for another 45 minutes or so.Ī Zoom spokesperson declined to answer what caused the outage or whether company officials are concerned it could happen again. Outages are intermittent and not everyone is affected, but Zoom has. According to the crowd-sourced DownDetector, tens of thousands of Zoom users are reporting. Telecommuting Tip: Possible Zoom Outage Written by Markia Hilliard. “I was very surprised because my brother and sister could, but I couldn’t. Zoom’s status website shows there is a major outage, affecting users’ ability to join meetings. It was an issue that caught many off guard - including Matthew, who started sixth grade Monday in Brevard County.
If you're having trouble connecting to Zoom, we have identified the issue and are working on a fix.
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